You need a partner that holds to the same values you do. At Big Rig Power, we operate under the following guiding principles: Honesty, Integrity, Precision, Innovation, and Service. These guiding principles underline everything we do. They motivate us to excel and it shows. The following customer testimonials and reviews speak for themselves.
Call Now: 1-780-757-5990
Our Customer Testimonials & Reviews Speak Volumes
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Testimonials
Hear from our Customers!
GOOGLE REVIEWS
The customer service here is, by far, the best I have ever received. The... staff are professional, friendly, and happy to help in anyway they can. The prices are fair and I was kept informed and given advice and options as needed. I highly recommend these guys.read more
Dk M
Awesome people.
Neil F.
Good team, good results and support, stay with it till the end. Always... make sure your happy at the end of the day. Keep up the good work guys.read more
Ale P.
Very good service and quality and friendly people
Len H.
5 star plus custom service at it best really happy with the work done... keeping me updated on what was being done good far price every dollar with it going to miss the team feel like i left a family behind. they will go the extra mile to get it done right they are the professionals at what they do thank's big rig team.English Chrisread more
cj M.
Service was exceptional, 5/5
Warren K
Our company was having problems with software. One of their employees,... Andy, went above and beyond by staying on the phone with us for about 5 hours a day over a period of 4 days helping us find a solution to the problems we were having. Can not give enough praise or Express how grateful we are for the dedication shown. Thank you Big Rig Power!read more
Mason D.
Lou was very responsive upon first inquiry. Lou continued to stay in touch... with me through the process of a project with timely responses. Project is still on going but I'm very satisfied so far with Lou and all others behind the scenes helping me out!Thanks Big Rig Power!read more
Tyler R.
They get you back on the road fast and back up their work.
Kool Runnings Trucking L.
WOW. Problems with the turbo in my motorhome and Lou steered me toward... the right solution and was able to give me all the information I need to make some good choices. It's been a pleasure talking with an expert who freely shares his insight and experience. Big thank youread more
Dwight M.
Awesome service
kevin B.
Go to Big Rig Power. Best place around.
Dave L
Brought my DD16 to more than one place before Big Rig and it always ran... like garbage. A friend of mine had a great experience with Big Rig and recommended them. They used their tune program and had to clean up the others mistakes so it cost more then it would’ve if I’d brought it there in the first place. It now runs amazing, more power than it ever had and great fuel mileage! I’m chuffed I tell you just chuffed! I enjoy driving the old girl again and will definitely be going back for any other issues, thanks again guys great service!read more
Daddy J.
This place is awesome, the mechanics are sound and do great work, the... facility is meticulously maintained and the management are very reasonable to deal with. Highly recommend.read more
Joshua D.
Got my truck deleted here today staff was super friendly felt right at... home and while i was waiting they fed everyone lunch thanks again for the service and the home cooked soupread more
John C.
Big Rig team is the most helpful team I met in years. Reasonably priced... and always point you in right direction.read more
Charnjit M.
These guys are very thorough and knowledgeable about their work.whenever I... take my truck to get work done ,Ivan will come out in short time and explain to me what the issue is, what needs to be done and what it's going cost me. They dont stop at that, they go through the entire truck and point out any issues that require attention. I recommended a friend who had engine issues to big rig power they diagnosed his problem told him what needed to be done and they went through his entire truck and found his transmission was almost falling off, he is getting his engine done there now and his happy they saved him! If you want a professional looking after your truck, these are the guys you want. They will do the repairs the right away and at a decent cost.read more
Abdullahi B.
Fast response, and easy to work with. Would recommend.
dillon D.
Andy was great, we have a 2019 ASV RT120-F which we had tuned another... company in Texas (Tune My Trucks), the tuning didn't last 1 hour before the machine dropped back into a limp mode. I reached out to Big Rig Power on a Friday at nearly 4PM EST. Andy worked on my machine remotely for hours to see that I was up and going and able to complete a job we were on that weekend. I would highly recommend them to anyone, Andy even went the extra mile to follow up with me on Saturday to make sure all was good. Thank you Andy!read more
Auto Investigators I.
Thanks to Lou for getting my truck in fast and thanks to Shari for a... really good lunch. Tacos today were the best.A very professional shop for all repairs. Everybody here is super to deal with and it's easy to tell they are treated very good by management.read more
Chuck A.
Very clean
Tia P.
Lou Brock has helped me through every process on the conversion I have had... did. The programmers have always been helpful. The 2 rigs that they have converted for me run great. No issues with Big Rig Power, the people there will help in any way they can. Thanks guys, awesome job.read more
Greg P.
Do good work
Marty M.
George Sayer CEO
George S.
Have had nothing but the best service and also tech support from the... people at Big Rig Power. Cant thank Andy and Ivan enough for all there help and computer support, also Nathan in the shop has been awesome to me as well. Thanks everyone.DarrenBCD Drillingread more
Darren C.
Good quality work willing to adjust tuning to my liking
Ryan P.
I had BRP do a full delete on my Paccar Mx13 over 2 years ago and my truck... hasn't skipped a beat since, lots more power on the bottom end and just an entire new engine after the delete my engine now has 1.62 million kms and still running strong. I would recommend BRP for all your engine needs. They are very easy to work with and a great company to deal with.read more
Cory R.
Bought a tune a delete kit from them for my paccar epa 10, so far so good!... easy process, quick shipping, great customer service and good prices, I will use them againread more
Pedro N.
Good work good priceing stand behind there product with great after sale... seriviceread more
R H.
I’m a dealer for big rig power and many other tuning companies, by far big... rig power has some of the absolute best customer service out of all the companies I get parts/tuning from I’m glad to be doing business with them.read more
Nick S.
Outstanding customer service. Cary was very helpful and accommodating. I... will be using these guys more often.read more
nickacorn
Awesome people easy to work with very knowledgeable will... reccomend to other driversread more
Aaron C.
L.A. dis a great job on my rig and was reasonably priced
Jason P.
I'm a dealer for big rig power and my experience working with them has... been great. They are quick to help, answer questions, if I have any issues they jump right on it. Andy is very knowledgeable, great programmer and is very good to work with. I highly recommend these guys and I enjoy working with them.read more
Dana S.
Lou and Cary at Big Rig Power know exactly what customer service means.... They went above and beyond to ensure my truck was running smoothly. We had an ongoing issue with the truck and they promptly had several mechanics working it who were willing to stay late to resolve it. As a company they recognize that our time is also valuable. They were able to find the problem and had us up and running in short order. I would highly recommend Lou and the team at Big Rig for all your mechanical work. They stand behind the work they do and will have you back on the road quickly.read more
L. S.
Service was good with no install issues , down time is a lot lower along... with fuel consumption and component replacement parts , we've saved thousands just on burner heads and EGR coolers alone. two thumbs up.read more
Ray B.
As a shop foreman at Cascade Carriers we developed an excellent... relationship with Big Rig Power , they have been working in the past 6 years on (9) of our units & the results have been fenomenal, this is an outstanding company, they are very dedicated , professional & knowledgeable .Thanks a lot to all Big Rig Power team.☆☆☆☆☆ Highly recommended☆☆☆☆☆read more
Miguel Angel Cabrera C.
TESTIMONIALS
Cummins ISC2250
"The rig is running awesome! Definitely notice an increase in power. The jakes are great. I really appreciate the service!"
Troy
Cummins ISX871
“A big THANK YOU to you and your crew for the prompt and courteous service provided to resolve our heavy smoking issue on our customers' truck. This problem has been plaguing us for months and you and your team were able to solve in minimal time. We look forward to doing much more business with your company.”
Steve
Cummins ISX2250
"I am very happy with the service I received from your guys and your shop. The guys stayed way late to get it done and out the door so that I could get back to work. I'm happy with how my truck is running thus far. I will definitely use your shop for future work I may need, as well as recommend Big Rig Power to other people looking for a great place to have work done."
Megan
Detroit DDECVI
"The truck is running great! Thanks to Big Rig Power and your tech guys for your continued support. I sincerely appreciate your service."
Johnathan
2007 MACK
“Just want to say it is so much appreciated that you guys have an awesome crew and I guess I'm going to be there for business for life or until my truck blows up. Thank you once again.”
Len
Detroit DD16
“The truck is running amazing and the fuel economy is incredible, it’s like a brand new truck”
Sheldon
Detroit DD16
“Lou and Cary at Big Rig Power know exactly what customer service means. They went above and beyond to ensure my truck was running smoothly. We had an ongoing issue with the truck and they promptly had several mechanics working it who were willing to stay late to resolve it. As a company they recognize that our time is also valuable. They were able to find the problem and had us up and running in short order. I would highly recommend Lou and the team at Big Rig for all your mechanical work. They stand behind the work they do and will have you back on the road quickly. Like a brand new truck”
Lianna
Cummins ISX2250, ISX2250, ISX870
We are very happy with Big Rig Power's service!! Our trucks are running great!!